17:13 19 Sep 22
Had a bad experience with Trey. However, after that experience, the owner reached out to me and he agreed to the error that was made.Marc listened to me and addressed the issue.Thank you Marc!!
15:30 19 Jul 22
Just want to give Travis and the S.E.I. team a big thumbs up for the service(s) you have provided for my family and I, our church and the company I work for (Yes, 3 roofs!). You didn’t just fix the damage, you also provided knowledge on the insurance process and educated me on many areas that I was not aware of. You guys are very professional but best of all, Travis, you have the heart of a teacher in informing and guiding your customers to make wise decisions. Overall, it is the customers decision, but you provide them with the different choices they can make. Until the next storm rolls around, take care and keep doing what you do best!!!
22:19 30 Jun 22
Excellent analysis & recommended repaid, excellent communications, timely completion of work
17:47 21 Jun 22
Travis Huston was my salesperson. He did a wonderful job and kept me informed. Eric, the project manager also did a great job. He made sure everything was done right and cleaned up.
00:09 06 May 22
Stephen has done such an amazing job at our house. They replaced our roof a few years back and we called him out for a possible leak problem which he was able to determine was not due to the roof. He always dropped some knowledge bombs on me as well just for general house advise to.
14:07 12 Apr 22
Travis was great to work with and Shane worked with our schedule and still got the job done quickly. The roof looks beautiful.
18:32 20 Jan 22
What a pleasant experience I had with S.E.I. Roofing. The whole process moved seamlessly from start to finish because of Travis and his wonderful team. After contacting S.E.I. Roofing, Travis came out the same day and determined that my roof needed to be replaced. He then came back out again in a couple of days to meet with my insurance adjuster and their roof inspector. Travis pointed out several roofing features that the inspector had overlooked and got them added onto my claim. They even repaired a rotted fascia board and soffit and then painted it to boot using the paint I already had. Travis explained in advance every step of the process about what they would do and how they communicate directly with the insurance company. Every detail was explained up front and the process unfolded exactly as he said it would. No surprises. The new roof and gutters look tremendous. I can’t imagine a roof and gutter replacement going any smoother than what I just experienced.
20:29 18 Jan 22
This is a great business to work with. We had a leak and couldn’t figure out where it was coming from. We got a reasonable quote to diagnose the problem and when they felt confident they knew what it was, they did a same day repair with a price reduction for the fee already paid. Then they told us they need to adjust it because they realize it’s not quite right – this is when you hold your breath expecting the worst. Who would have thought the price would go down?! Not us, lol. Great staff, service, communication, and no price gauging! 5 ⭐️
18:57 12 Jan 22
SEI is now our go to roofing company. Travis and his team were on time and on point. Not only did they fix what was wrong, but went the extra mile, did a survey and found a few other issues that needed to be corrected. These other issues were caused by other roofing companies that did it as cheap and as fast as they could get it done and go onto the next job.
15:53 06 Jan 22
Working with SEI Roofing and Stephen Marcantel was a great experience. After I filed our claim with the insurance company Stephen took charge and worked with the adjuster to get a complete and accurate settlement. In addition, Stephen had his crews scheduled and they were on time each day. Very important, the crews were very considerate and cleaned up each day. In my opinion you could not ask for a better roofing company than SEI and Stephen.
16:03 05 Dec 21
Stephen was great to work with. He worked with the insurance company and handled all their questions. I would highly recommend SEI and will definitely use them for any future needs.
14:21 01 Dec 21
Travis was with us from start to finish. He initially inspected the roof for a repair call but saw hail damage. He took lots of pictures if his findings and walked us through the claim process with our insurance company.Travis was on site for the adjuster’ inspection to ensure all the damage was properly recorded. After receiving the insurance claim. Travis reviewed the claim to ensure accuracy. Travis detailed his proposal with us and coordinated the three projects.We are very pleased with the upgraded roof, new gutters and the interior work.
03:54 19 Nov 21
Travis is amazing! We have used SEI and relied on them so many different times. They are so easy to work with and great at what they do. I would 10000% call them before anyone else. I’m so grateful to have roofers I can trust!
22:47 18 Nov 21
I’m super happy with this company. I had originally called a company recommended by my boss and never got a returned call. Crickets going off. I then called SEI and Shane was out the next day, tarped my roof and I was contacted by Travis the day after! Travis went to battle with my insurance company for me, to get extra funds for code upgrades not previously included in the insurance estimate. He stuck to his guns until they caved and ponied up some additional $$ for me. Great service!!d
21:53 18 Nov 21
Excellent company ! Installed new roof on 3300 sq ft two story home in 1 day ! Customer response and followup the best, Highly recommended
02:12 16 Nov 21
SEI responded quickly to our bid request and was ready to install within a week! They were patient and communicative as we had to wait for our HOA to approve installing the gutters. Their crew installed in only a day and the gutters look amazing! Stephen provided excellent communication and customer service even after the job was completed.
16:47 12 Nov 21
SEI replaced my roof after a hail storm. The next time I used SEI was to repair a couple of areas that were damaged during high winds. And the third time I used SEI is when I decided to have ridge line venting installed. Every time I needed my roof looked at they were right at my house.
03:28 12 Nov 21
We have worked with SEI Roofing several times. They are very professional in what they do and we have always been satisfied with the results.
20:26 25 Sep 21
Stephen Faught, the Sales Director, was a pleasure to work with. He was very professional and courteous. He seamlessly worked us into his schedule, and he exceeded all our expectations. Stephen gave us helpful advice about house insurance. He was very knowledgeable about different roofing materials, and he took the time to explain all the different options to my wife, Cathy. He recommended we upgrade to life-time shingles. Stephen also went above and beyond by having all our gutters and window screens replaced. Eric Conroy, the Project Manager, was also very nice, and he cleared a path for our daughter to leave out for work on the roofing instillation day. SEI was by far the best roofing experience we have ever had. I highly recommend them, and my wife and I plan to use them for any of our roofing needs in the future.
20:38 18 May 21
I had a great experience working with SEI. First time home owner and had a pretty decent leak from my furnace vent. They were able to come out and fix it within a few days (before it rained again) and luckily the next day when it rained NO LEAKS!
00:17 27 Apr 21
My wife and I used SEI Roofing to install gutters after having to replace the siding in our house. Stephen M. was quick to contact me after I requested a quote and was able to be out in a few days. He was on time, professional, and courteous. After discussing details and problem spots around my property, Stephen M. presented me with his plan to help with our drainage. He was even able to closely match the gutters to our trim color. His team was on time to install just a few days after signing the contract. I would very much recommend SEI and Stephen M.
23:29 05 Apr 21
If I could, I’d leave 10 stars! Stephen Marcantel thoroughly inspected my roof and gave me a fast estimate. The process was super fast and easy. I literally had my estimate on Monday and a new beautiful roof installed by Thursday! Stephen supervised my home from start to finish to ensure quality work. The crew left no trace behind! Not one single nail or piece of trash on the perimeter of my property. The whole project was done before 2pm! I LOVE my new roof. Thanks Stephen and crew for helping my house look beautiful!
William A Watkins
21:48 31 Mar 21
Stephen M. Reached to my inquiry online and came out, introduced himself and knocked out the estimate and details. Team came out today and color was a match and clean work. I am ready for some rain now. Recommend as everyone I talked to was polite and quick to help or inform.
23:07 19 Mar 21
Stephen was such a pleasure to work with. Very professional and friendly. SEI did an amazing job on my new roof and ridge vent. it adds not only functionality but architectural detail as well. It looks amazing. Stephen also setup to install new gutter in the front to replace the old one. that was also very painless an looks great. I highly recommend Stephen and SEI Roofing.
22:35 19 Mar 21
SEI Roofing went above and beyond during my roof replacement and installation of solar tubes. Always on time for appointments, answered emails and texts in a very timely manner, workers were great, kept everything clean during installation and cleaned up when they were done. This was the third roof replacement I have gone through on this house and I was dreading going through the process again. SEI Roofing made it a seamless experience and provided everything to my insurance company. I won’t use anyone else in the future.
Jessica Landestrait’s. T
21:36 11 Mar 21
Both Steve and Victor were highly knowledgeable, communicated clearly and prioritized quality work. We are thrilled with the end result and would definitely recommend them to anyone in need of gutter work. If we have future roofing needs, we know who we’ll call!
19:56 10 Mar 21
Excellent service and workmanship! Very professional! Highly recommend SEI!
14:18 09 Mar 21
Travis and his team at SEI Roofing did an incredible job replacing our roof that was damaged due to hail. Travis set expectations by laying out the process ahead of time and there were no surprises throughout the install. He was professional, courteous, on-time and honest. His team was great and did an incredible job on our new roof and gutters. If you need a new roof make sure to start the process with SEI Roofing.
04:10 12 Aug 20
It was a very good experience to work with this company. Quick response times and no pressure sales. Travis was very responsive and a pleasure to work with. Thanks!
21:08 23 Jul 20
Working with Stephen, Eric and the team was a breeze. All work was completed in a professional and timely matter. Their team went above and beyond on several instances to exceed our expectations. Thanks for e great job!!!
14:43 07 Jun 20
Stress free project from start to finish. Offered affordable financing. Professional sales and installation crew. Roof replacement finished on time as projected. Excellent communication through every step of the process. Thorough job site clean up during and after work completion. Pre and Post inspection. They even looked in my attic to make sure all pipes remained connected! This is a quality organization that does quality work. Thank you, Travis, Eric, and crew!!!!
17:12 27 May 20
We needed our roof replaced so I called SEI Roofing. They let me know someone who worked in my area would give me a call. I immediately got a call from Travis Huston. He was very professional and went out to check our roof right away before the storm hit and got a team up to tarp the bad spots that same day. Travis did all of the dealings with the insurance company and met the adjuster when he came out. Once everything was ready with the insurance company, his team went to work. They replaced our roof in one day. When they were finished, out yard was so clean you would never know that we even had any work done. It was incredible. I highly recommend SEI and Travis Huston.
16:38 22 Apr 20
Travis was the rep that helped me through the process of replacing my roof. I got 3 quotes, his price was not only the most reasonable, it included more value than the others (30 year shingle vs 25 year, removing unnecessary satellites, adding turbines, etc). Travis was gracious enough to work through the horrible process of dealing with a warranty company, and provided thorough quotes at the warranty company’s request. I will definitely use them in the future should I need roof work. Highly recommend!
20:30 13 Jan 20
SEI Roofers are great. They have taken such good care of my house. Travis and Mark have treated me like I was their Mom.I would give them a 10 if that was an option.
16:38 04 Jan 20
Stephen F. with Sei was phenomenal. He was very responsive to all my concerns. I can’t say enough good things about SEI. Thanks for making my first claim effortless!
23:14 09 Dec 19
SEI Roofing did an outstanding job from beginning to end. I am pleased with their workmanship and overall handling of my entire claim. Stephen F (my salesman) was in touch throughout the entire process, and was on site for the roof install. Eric (the project manager) oversaw the installation of the roof and installed the new chimney siding. His attention to detail gave me peace of mind, knowing that it was being installed the right way. I highly recommend SEI Roofing.
23:52 19 Nov 19
Marc and his team are fabulous! Extremely courteous and efficient! hands down best experience with a Roofing company I have ever had! ⭐⭐⭐⭐⭐Marc and his team have gone over and beyond for us! Best customer service. You won’t regret one single decision by doing business with this amazing company!
16:43 03 Oct 19
These guys are business partners with us but are always pleasant, easy to work with and always pay us on time.
14:12 18 Sep 19
Great roofing company friendly service
18:15 29 Aug 19
Excellent quality of work on the roof and fence from the June 9, 2019 storm. Highly recommend SEI Roofing and Trent Menees.
19:11 11 Aug 19
Fantastic experience. Stephen walked me through the process and is very knowledgeable about roofing. Everything he told me to expect happened including the quality of the product. I have the best roof in our neighborhood by far. So thankful I went with SEI and not one of the many companies that knocked on my door after a hail storm. Really hope I do not have to replace another roof in the future, but if I do I am only calling SEI.
15:59 24 Jul 19
Travis Huston has made this process so easy! We needed a new roof and gutters after the recent Dallas storms and he gave us an estimate, walked us through the process and made it so simple! He worked directly with our insurance company and was able to help us get our repairs done in a timely manner in the most affordable way possible for our family. Our new roof and gutters look so sharp and add so much value to our home! The workers were fast and courteous and there was no mess left at the end of the day. Anything I needed Travis was available to me. Thank you SEI and Travis for an incredible experience!!!
15:42 11 Jul 19
I hired SEI to put on a new roof April 2019. Given it has five stars rating here, I expect it is a high quality service provider. The new roof leak and damaged my garage ceiling. SEI refuse to fix garage ceiling because the contract stated no internal damage covered. SEI is not a cheap service provider. The price I paid is similar to leader in market. I will update again if SEI will change mind to make a fix. The sales person promised to check with owner but no communication anymore.Here is latest update. I got a phone call from owner soon after first review. He has the desire to make his customer happy. Two guys from SEI came yesterday afternoon fixed garage ceiling. They did a good work. I adjust rating from two stars to four stars because SEI owner is a responsible person.
22:19 29 Jun 19
I have nothing but great things to say about SEI roofing. Steve was excellent handling my insurance company and making sure everything that needed to be covered was covered. He also expedited our project because insurance took forever to address the claim and we were selling our house – even during a time when they were super busy because of all the crazy storms in Dallas. Also, Eric is a great project manager! Kept me up to speed on everything that was going on, always sent pictures and was easy to reach. Finally, they got the job done well and fast. I highly recommend SEI roofing!!!
14:33 12 Apr 19
A hail storm blew in on March 24 and destroyed my roof and sky light. My wife called Stephen and he showed up within minutes and installed a tarp to protect my interior from additional damage. Stephen worked with our insurance company and had our new roof installed in 1 day at the agreed price. His crew of workmen were on time and very professional. The after install clean up was great. Not one piece of anything was left on the ground. The post install inspection performed with Stephen found no issues. We are very happy and would recommend SEI Roofing to anyone.
15:11 29 Mar 19
I recently had my roof replaced by SEI roofing. I’m happy with the work done and the overall process. Any concerns I had were quickly addressed.
11:47 22 Mar 19
Great group to work with. Professional service, conscientious, knowledgeable, attention to detail, took care to protect property, worked clean. All things that in my experience with contractors is rare. Thank you Mark, Travis and team.
10:58 20 Mar 19
I am a city building inspector and have high standards to my personal home, I had 5 roofing company’s that are well known and have good reputation in my area give me estimates to replace my existing roof. SEI was by far the stand out company in customer relations with Steve starting it off and Randy supervising the job from start to finish. They are very professional in all area’s and I’m very satisfied with my total experience with SEI. I highly recommend SEI for your roofing. Jeff R.
01:53 05 Mar 19
Excellent communication, timely follow up and top quality work completed in a reasonable timeframe. Our experience with SEI Roofing was top notch and from the very first visit all the way to completion of the project we were impressed with the level of communication and the attention provided to us.We have never had a roof replaced before so we asked plenty of questions and were always provided clear answers in a timely manner. Everyone we worked with from the company was friendly, explained things well and aways made it a point to ask if we had any additional questions.Stephen and his team were an absolute pleasure to deal with and the roof replacement was quick and looks amazing. They determined what caused our original leak and came up with a plan to prevent it from happening in the future. We were also provided photos showing what needed to be replaced and explaining all of the options available to us.After we had all of the information we ended up replacing the entire roof and even added gutters and gutter guards. We couldn’t be happier with the finished product and the new roof, gutters and interior repairs all look fantastic.If you want a company that is a pleasure to work with, does great work and makes it a point to make sure you are totally satisfied with the finished product, SEI Roofing should be one of your first phone calls.
15:21 21 Feb 19
On time, clean workers, organized, An overall great experience. As a new Desoto Tx resident, I felt like a fish out of water. Finding the right roofer IS serious business in protecting your property. They were a true blessing! With SEI Roofing, its not all about the money! This company truely stand behind their name.
J C Infra
15:57 20 Feb 19
I agree with the other positive reviews on SEI Roofing. In January, our roof had to be redone after one of last summer’s hail storms. Travis at SEI prepared a detailed estimate that was accepted with few quibbles by our insurer (the big one with red lettering). At Travis’s recommendation, we paid a small upcharge to install a superior hail-resistant shingle and have already recovered some of the cost in a reduced homeowners premium. SEI replaced all the shingles, fixed a code issue on our chimney, brought our wood fencing to good-as-new appearance, replaced all gutters and downspouts, and bought in other contractors to repaint a stained ceiling and replace a copper dormer roof over the front window. Not only does the roof, guttering, and paint look sharp, but, at all times, SEI kept me informed about what would be done, when, and why, and I never had any trouble getting my concerns addressed. If you’re in the North Dallas area, keep SEI’s name and number handy. They know how to do a large roofing job right and Travis and the others at SEI will take care of you.
17:42 19 Dec 18
Outstanding customer service! After seeing water spots on my ceiling I thought the worst. However after Stephen reviewed my roof he found the leak was caused by rusty nails where the water was leaking through. Really appreciate the honestly and professional service. Best roofer ever!
Steven E. Keller
23:12 04 Dec 18
The BEST to to it…don’t use any other
16:05 21 Oct 18
A+ Team of Professionals ~ Especially Stephen F. (the good-looking one) who provided a precise and detailed estimate plus a coupon with a huge discount on our deductible! SEI Roofing ranks #1!
16:54 18 Aug 18
SEI Roofing-Wonderful company to work with! I am recommending SEI Roofing to all of my friends and neighbors. My neighborhood was recently hit hard by hail storms. With all of the different contractors available, making the right choice for such an important task is never easy. I am so thankful for all of the hard work and attention to detail Stephen provided. He went above and beyond to make the process smooth and efficient. Thanks again for a job well done!
17:11 27 Jun 18
I had my roof and some sidling replaced by SEI, communication was excellent, we had a small leak after the repair and thats when you can really tell if you went with the right company or not, the owner Mark came out personally to see the problem and had it fixed the very next day! Thats when you know a company stands behind the work they do! Could not be happier with the service before and after the sale!
16:44 17 Jun 18
I was trying to find a company that can fix our fence really quick and SEI was able to come a day earlier as scheduled. From quoting to execution and invoicing, everything went flawless. They beat customer expectations.
08:32 02 Jun 18
After a terrible experience in the past with another company, I was in urgent need of a complete chimney rebuild. I found SEI Roofing. They were a God send . They promptly sent Trent to make an inspection of the needed repairs. He returned in a couple of days with a written plan which included materials & price. I accepted they were able to put me on their schedule. Money due upon completion. Work completed in one day at the price I had been quoted. I cannot recommend them more highly. Stephen wasin charge of my work team and I thank each one involved for their professionalism & skill.
14:51 09 May 18
Travis Huston and SEI Roofing complete my roof replacement quickly, professionally, and cleanly. As a Realtor, I refer SEI to my clients for their roofing needs. Thumbs up guy!
16:29 08 May 18
SEI is AWESOME! Their service was excellent and they did a beautiful job on my roofing, gutters and fence staining. Everyone I worked with from the salesperson, to the roof supervisor, the project manager and all office personnel even up to the owner were friendly, professional, helpful, thorough and simply great. I hope I never have hail damage again, but if I do, no one else will touch my roof, but SEI!
18:25 13 Nov 17
SEI Roofing exceeded my expectations and is true to their motto, “Service, Excellence, & Integrity”. Stephen Marcantel was a pleasure to work with, quickly answering every question I had and handled the insurance, making my life as easy as possible each step of the way. Every job was prompt, on time, and included a follow up inquiry regarding the work completed. I felt completely taken care of. I highly recommend SEI Roofing and will use them in the future.
06:21 14 Sep 17
I was recommended by my good friend DeVonti who works at the company because I told him a storm hit our area. Travis the salesman came out fairly quickly to fit us in and inspected our roof to let us know that we had hail damage, on our roof and gutters and he got everything bought with our insurance in a timely manner. Once we signed our contract everything that we signed for got delivered in a exceptional timely manner! DeVonti communicated with us during the whole process and within a couple of weeks everything was done! I’m very satisfied with my roof and I would recommend this company to anyone who needs a roof done!Thank you SEI Roofing!
15:37 23 Aug 17
There’s nothing worse than needing a new roof after a big storm but SEI made it super easy and did a phenomenal job. Chris, DeVonti and Eric were great and kept me well informed during the whole process. Chris is super personable and was very knowledgeable and was a great help as I have never had to make an insurance claim before but he helped me step by step with my claim through USAA. DeVonti scheduled the job and notified me immediately that there would be a delay because of storms slowing down a previous job, great communication. Eric and his crew were awesome. Always on time and eager to start the work, the crew was the definition of efficiency. I did not realize how bad my old roof looked until I compared it to the job they did. They left my yard cleaner than it was before the job, not a single loose nail or any debris anywhere!! I would recommend SEI to anyone I know who might need a roof. Very good company.
19:38 16 May 16
April hail storm did a number on my roof. SEI sales rep Mike Keenan came and inspected my roof, and offered to meet with me and my insurance adjuster. Roofing crew was great. Gutter replacement was great. Fence pressure wash was great. Shane was our project manager and did an excellent job.
01:39 30 Mar 16
This is Sharon Titus not Billy Titus and I am doing this review.Our roof was installed in one day in a very timely manner. The estimate was fair and reasonable. The added incentives were very helpful also. I have a few minor issues that I plan to discuss will my representative Travis but I would recommend SEI Roofing to family and friend. Comparing them to another company we were trying to deal with we are glad we chose SEI Roofing. Overall it was a good experience.
Laura Megan “Senior Badass” Levine
03:04 04 Mar 16
These guys kicked butt!! I had a water leak in my roof which ended up being a very detailed, complicated problem that required very specific and intricate repair. SEI Roofing was the only company of 4 that I spoke with who guaranteed to fix the leak. One company actually turned down the opportunity to take the job due to the scope of work. Stephen the sales man was very honest upfront about the nature of the job and that it was going to be more expensive than some of the other roofers, but that that they would get the job done right. I had to get the repairs done within 14 days so I could close on my house and they worked me into the schedule for both the roof repair and the drywall repair. The workers were VERY professional and everyone made sure that I was satisfied with the job. The owner of the company Marc is very kind and was extremely helpful in ensuring we got the job done on time. I highly recommend SEI Roofing for your roof repair needs, especially if it is a tough fix. I am now a loyal customer with SEI. THANKS GUYS, YOU ROCK!
01:33 15 Jan 16
“Service Excellence Integrity” is their motto and the way they do business. They provided an excellent roof, were always prompt and on time. They lived up to every expectation that I had for them. Great company!
18:08 29 Aug 15
SEI was very quick to respond and provide an estimate for my gutter installation. The estimate was extremely reasonable and they had it installed as soon as I have them the go ahead. The new gutter looks fantastic and has saved my sod! I will definitely use them when I need future roof repairs/replacements.
05:07 29 Jan 15
We had SEI roofing replace our roof after the hail storm in April. They were very knowledgeable and dealt with insurance themselves. We were very satisfied and we would definitely recommend SEI roofing.
18:18 21 Jan 15
Marc and the team at SEI were the best to work with. They got all the work done without really invading my life. They also new tricks when dealing with our insurance company that we didn’t know. We were very impressed with all of them and the people who they sent out to do the work. I’d be willing to refer them to friends and family. Their work was quick and professional! 5 stars all the way!
10:37 23 Dec 14
I called SEI roofing to have several whirley birds repaired due to hail damage. I first called another company who tried to charge me an exorbitant fee and wanted to upsell me into an insurance claim and to repair my entire roof.Mark came out from SEI, quoted me a more than fair price on the repair (half of what the other company tried to charge) and completed the work on time. He said basically my roof has a couple years left and that he didn’t plan on making money off the repair if I gave him first chance to redo the roof. In a couple years SEi will absolutely get my business for being ethical and fair in dealing with them.
19:03 18 Dec 14
The did a great job replacing my roof. They actually replaced it twice because not too long after the first job mother nature paid me another visit. Travis is great to work with and really is your advocate with the insurance company.
03:39 18 Dec 14
SEI Roofing was truly one of the best contractors that I have ever worked with. I worked with Travis. Very professional by outlining the entire process, when they would get started, and what to expect. Everything happened as described. I only have to file a claim with my insurance company and Travis took care of the rest. I highly recommend SEI Roofing.
05:47 16 Dec 14
Excellent in all aspects of getting a new roof! The entire experience was amazing and required little of us as busy homeowners.